Frequently Asked Questions
Find answers to common questions about our products and services.
How can I get the installation media?
After purchase, we provide download links for the software. You will receive instructions via email with the download link and installation guide.
What are the installation media they use?
The expiration time can vary depending on the program; typically, it is unlimited, but it is advisable to inquire beforehand.
What if the software I need is not found?
Contact us with the specific software name and version. Our team will help you find the right diagnostic solution.
What can i do if you don't have the software i'm looking for?
The installation is carried out through Teamviewer or Anydesk.
How long does installation take?
Installation typically takes 30 minutes to 2 hours depending on the software complexity. Our team can assist remotely if needed.
How can i contact one of your advisors?
Through the following channels: https://mecaprograms.ma/contact-us
What payment methods do you accept?
We accept PayPal, Bitcoin, Tether (USDT), Ethereum, Zelle, Western Union, MoneyGram, Visa, and Remitly.
How long will the installation take?
No guarantee is given for the sale of files or complete installers after the day of sale because due to the nature of the software it cannot be guaranteed that they will function correctly over time.
Can I get a refund?
Refund policies vary by product type. Please contact us to discuss the specific situation for your purchase.
What are your payment methods?
Paypal, Western union, Money gram and Bitcoin.
If i have another form of payment, will i be able to use it?
Through our means of communication you can request your means of payment.
Can a refund be made?
If the pc requirements are not optimal or the pc has a virus.